Customers receive personal attention and therefore based on their tastes and preferences suggestions about products can be provided. Users are also provided with a 24×7 real-time response to customer service.
Including pre-sales operations, such as updating customers’ car information, financing and booking trials, to post-sales duties, including maintenance alerts, roadside assistance, bots can take up a wide range of responsibilities.
Want a one stop solution for all your business problems??
Customer service is the most important factor in success. And, whether you're a multinational or a local business, having a good customer service 24/7 has a positive impact on your customer satisfaction.
Implementing a fully functioning chatbot is much cheaper and faster than building a cross-platform app or hire employees for each project.
Monitoring Consumer Data & Gaining Insights
Chatbots are used to track the purchasing patterns and behavior of customers by monitoring user data.
Improved Customer Service
Chatbots provide support and resolve repetitive customer queries, free up service agents to handle more complex queries and provide better customer service.
People can use bots as a personal assistant to simplify their tasks. The bots can provide suggestions or tips about the topic they are looking for.
Higher engagement and sales
It is important to keep your customers connected with your brand and that is why companies are starting to use chatbots for social media marketing purposes.
Automation of repetitive work
Nobody wants to do the same job again and again. These functions are prone to errors in humans. Chatbots help to simplify tasks that need to be done regularly and at the right time.
Monitoring customer’s Feedback
Feedback is one of the best management tools that helps you to understand how your customers view your company, products or services.
How Our Chatbot Works??
The Chatbot provides responses based on a combination of predefined scripts and machine learning applications.
User generate a query
A customer opens a chat dialogue to ask for assistance. The bot is able to identify the specific questions to be asked.
Analysis user’s request
A computer program breaks down an incoming message to identify the user’s intent and match it with the relevant information.
Chatbot uses natural language processing to understand unique input and provide a relevant answer to satisfy the user’s intent or request.
Our AI Chatbot Is More Like A Human
A chatbot is a computer program that allows humans to interact with digital devices as if they are communicating with a real person.